Peeriosity Insights: Recent Research Findings Summarized insights.To view detailed research results, contact us to inquire about membership.

Introduction Since launching the Intelligent Automation Research Area in 2017, Peeriosity has featured member experiences on Peercasts and engaged members in discussions using iPolling to flush out issues, with new activities happening every month.  Because Peeriosity interactions include only Peeriosity … Continue reading →

Introduction More than three years ago Peeriosity launched a new research program for Intelligent Automation.   Since the launch Peeriosity members have participated in more than 50 Peercasts and over 70 best practice research polls.  This report highlights the progress Peeriosity … Continue reading →

Introduction Similar to the hype and buzz that surrounded BPO 20 years ago, today’s Shared Services leaders can’t avoid questions about approaches and strategies related to Intelligent Automation. Being able to filter through the hype and point to specific examples … Continue reading →

Introduction In mid-2017 Peeriosity added a new research program focused on Intelligent Automation.  Since the launch we have had over 50 PeercastsTM featuring leading Peeriosity member companies sharing their experiences, with an audience restricted to other Peeriosity members, where consultants … Continue reading →

Introduction With monthly Peercasts featuring member companies and frequent polls to help members better understand the issues, Peeriosity members have many tools available to cut through the hype to develop meaningful strategies and tactical plans for their Intelligent Automation initiatives.  … Continue reading →

Introduction As companies implement Intelligent Automation solutions, once the proof of concept is completed the management of related improvement efforts becomes more important for leveraging the new capabilities across Shared Services, and for many, across the company.   As more formal … Continue reading →

Introduction Since launching our Intelligent Automation research area in late 2017, every month we have delivered insightful Peercasts featuring member companies’ experiences, sometimes using a panel format with multiple member companies discussing the pros and cons of available solutions, and … Continue reading →

Introduction The implementation of Intelligent Automation tools can have a dramatic impact on routine work activities of team members across all areas of Shared Services.  While there are clever ways to describe the change, including making work more interesting, or … Continue reading →

Introduction Intelligent Automation tools can impact back-office processes that are often within scope of Shared Services, and every other process of the enterprise, including centralized or decentralized front-office work processes.  With tools often differing based on the use, how (or … Continue reading →

Introduction For Intelligent Automation projects, and specifically Robotic Process Automation (RPA), where the go/no go threshold is significantly lower due to low implementation costs and short project timelines, creating a prioritized list of project candidates can become a challenge since … Continue reading →