Peeriosity Insights: Recent Research Findings Summarized insights.To view detailed research results, contact us to inquire about membership.


Member Case Study #7 – Implementing Intelligent Automation

Introduction Since launching our Intelligent Automation research area in late 2017, every month we have delivered insightful Peercasts featuring member companies’ experiences, sometimes using a panel format with multiple member companies discussing the pros and cons of available solutions, and … Continue reading

Posted in Intelligent Automation

Leveraging Open-Source Technology to Automate Shared Services Processes

Introduction Rather than going the Intelligent Automation vendor route, some companies have evaluated open-source technology to automate their Shared Services operation.   With a significant number of viable technology providers in this space, the opportunity exists for companies to internally develop … Continue reading

Posted in Intelligent Automation

Solving the RPA Puzzle: The Path to 100+ Bots

Introduction Implementing new solutions and approaches for how work gets done using Intelligent Automation solutions can be exciting and rewarding.  It can also be frustrating and risky, unless the journey for implementation is clear and carefully managed.  While there are … Continue reading

Posted in Intelligent Automation

Managing Employee Perceptions of Intelligent Automation

Introduction If you believe the spin about Intelligent Automation, it’s a little bit like adding ping-pong and foosball tables to the breakroom, with free ice cream and soda available all day too.  Employees will love it, since the new technologies … Continue reading

Posted in Intelligent Automation

Setting Project Priorities for Intelligent Automation

Introduction In the new world of Intelligent Automation, with innovative solutions to automate routine tasks that require accessing multiple systems and applications, having a clear process for identifying priorities has never been more important.  Because your list of available opportunities … Continue reading

Posted in Intelligent Automation

The Real Story – How Many Bots Today? In One Year?

Introduction One way to cut through the excitement and get clarity on what results are real and what is hype is to consider a very simple measure – the number of bots that have been fully implemented.  While a company … Continue reading

Posted in Intelligent Automation

Creating a Business Case for Robotic Process Automation (RPA)

Introduction Excitement about potential savings might be enough to get funding for a small RPA pilot; however, when an implementation requires licensing for Bots plus consulting fees for project assistance, the costs can quickly become significant. Knowing that a small … Continue reading

Posted in Intelligent Automation

Case Study: Our Intelligent Automation Journey

Introduction In a world full of misinformation and hype, where the latest breakthrough that shows promise receives all the attention from conference providers and consultants, many are beginning to recognize that the benefits to Intelligent Automation are actually tangible and … Continue reading

Posted in Intelligent Automation

RPA/AI Project Leadership – Working with IT and External Partners

Introduction Robotic Process Automation (RPA) and Artificial Intelligence (AI) solutions hold promise to completely change how work gets done across the enterprise, with a significant impact on Shared Service work processes.  Instead of building custom technology solutions, RPA/AI allows companies … Continue reading

Posted in Intelligent Automation

RPA/AI – 2017 Status and 2018 Objectives for Shared Services

Introduction Most will agree that knowing the actual details for how your peers are designing work processes and implementing new technologies will provide the clearest road map for a successful implementation.  By developing an accurate perspective on what is possible, … Continue reading

Posted in Intelligent Automation