Peeriosity Insights: Recent Research Findings Summarized insights.To view detailed research results, contact us to inquire about membership.


Intelligent Automation – Lessons in 2020 and Plans for 2021

Introduction In mid-2017 Peeriosity added a new research program focused on Intelligent Automation.  Since the launch we have had over 50 PeercastsTM featuring leading Peeriosity member companies sharing their experiences, with an audience restricted to other Peeriosity members, where consultants … Continue reading

Posted in Intelligent Automation

Measuring Success and Resource Needs for Intelligent Automation

Introduction With monthly Peercasts featuring member companies and frequent polls to help members better understand the issues, Peeriosity members have many tools available to cut through the hype to develop meaningful strategies and tactical plans for their Intelligent Automation initiatives.  … Continue reading

Posted in Intelligent Automation

From Center of Excellence to Operations Center

Introduction As companies implement Intelligent Automation solutions, once the proof of concept is completed the management of related improvement efforts becomes more important for leveraging the new capabilities across Shared Services, and for many, across the company.   As more formal … Continue reading

Posted in Intelligent Automation

Intelligent Automation Success Factors and Challenges

Introduction Since launching our Intelligent Automation research area in late 2017, every month we have delivered insightful Peercasts featuring member companies’ experiences, sometimes using a panel format with multiple member companies discussing the pros and cons of available solutions, and … Continue reading

Posted in Intelligent Automation

Intelligent Automation and Change Management

Introduction The implementation of Intelligent Automation tools can have a dramatic impact on routine work activities of team members across all areas of Shared Services.  While there are clever ways to describe the change, including making work more interesting, or … Continue reading

Posted in Intelligent Automation

Intelligent Automation: Organizational Buy-in and Talent Management

Introduction Intelligent Automation tools can impact back-office processes that are often within scope of Shared Services, and every other process of the enterprise, including centralized or decentralized front-office work processes.  With tools often differing based on the use, how (or … Continue reading

Posted in Intelligent Automation

Using Process Discovery Software in Intelligent Automation

Introduction For Intelligent Automation projects, and specifically Robotic Process Automation (RPA), where the go/no go threshold is significantly lower due to low implementation costs and short project timelines, creating a prioritized list of project candidates can become a challenge since … Continue reading

Posted in Intelligent Automation

Member Case Study #12 – Implementing Intelligent Automation

Introduction Since launching our Intelligent Automation research area in late 2017, every month we have delivered insightful Peercasts featuring member companies’ experiences, sometimes using a panel format with multiple member companies discussing the pros and cons of available solutions, and … Continue reading

Posted in Intelligent Automation

Outsourcing RPA Project Work to 3rd Parties

Introduction In the rapidly expanding world of Intelligent Automation, finding the right mix of resources to plan and complete Robotic Process Automation (RPA) projects can be a challenge.   Making decisions to have RPA project resources in-house or outsourced to a … Continue reading

Posted in Intelligent Automation

Including Internal Audit in Intelligent Automation Projects

Introduction With a large number of major corporations now actively utilizing Intelligent Automation, it is important to ensure that Internal Audit is included appropriately in the development and implementation activities of this powerful technology.  With the introduction of Intelligent Automation … Continue reading

Posted in Intelligent Automation Tagged , , , , |