Introduction Intelligent Automation tools can impact back-office processes that are often within the scope of Shared Services, and every other process of the enterprise, including centralized or decentralized front-office work processes.  With tools often differing based on the use, how (or should) companies coordinate Intelligent Automation initiatives in different parts of the company? In addition, […]

Introduction For Intelligent Automation projects, and specifically, Robotic Process Automation (RPA), where the go/no go threshold is significantly lower due to low implementation costs and short project timelines, creating a prioritized list of project candidates can become a challenge since the process owner’s and process expert’s gut-feel based on where they see opportunities may not […]

Introduction Since launching our Intelligent Automation research area in late 2017, every month we have delivered insightful Peercasts featuring member companies’ experiences, sometimes using a panel format with multiple member companies discussing the pros and cons of available solutions, and at other times with one member company featured on a specific topic.  During the past […]

Introduction In the rapidly expanding world of Intelligent Automation, finding the right mix of resources to plan and complete Robotic Process Automation (RPA) projects can be a challenge.   Making decisions to have RPA project resources in-house or outsourced to a 3rd party involves a range of issues, including availability, options for staff augmentation during rapid […]

Introduction Many organizations have a robust process for prioritizing development opportunities, with excellent project management tools.  Some also have a disciplined approach to measuring the cost/benefit impact with post-project reviews to keep everyone honest.  For Intelligent Automation projects, and specifically Robotic Process Automation (RPA), where the go/no go threshold is significantly lower due to low […]

Introduction We have all heard the stories of the chaos that exists in the Bay Area and Silicon Valley as high-growth technology companies compete for a limited number of talented software engineers. With the steep growth curve for Intelligent Automation, how do you identify and source the talent you need to move from pilot to […]

Introduction to Our Intelligent Automation Journey  On a frequent basis, Peeriosity member companies share details and insights regarding their efforts in the Intelligent Automation space in order to help other companies facing similar challenges.  During a recent PeercastTM, a member company shared their experiences in implementing Robotic Process Automation (RPA) in their Shared Services organization […]

Introduction When it comes to Intelligent Automation, separating fact from fiction, and knowing the detailed experiences of your peers is critical to achieving the best possible outcomes.  Fortunately, members of Peeriosity’s Intelligent Automation best practice research community are well positioned to understand and learn from the actual experiences of leading peers.  All within the safety […]

Introduction Setting up a Center of Excellence for Intelligent Automation can provide companies with the needed infrastructure to design and implement solutions for Shared Services and, in some instances, across a wide range of business processes.   While the concept makes sense, the creation of Centers of Excellence is still in its infancy, even in the […]