Peeriosity Insights: Recent Research Findings Summarized insights. To view detailed research results, contact us to inquire about membership.

Intelligent Automation Success Factors and Challenges

Introduction Since launching our Intelligent Automation research area in late 2017, every month we have delivered insightful Peercasts featuring member companies’ experiences, sometimes using a panel format with multiple member companies discussing the pros and cons of available solutions, and at other times with a member company featured on a specific topic.  Each Peercasts follows […]


Posted in Intelligent Automation

Intelligent Automation and Change Management

Introduction The implementation of Intelligent Automation tools can have a dramatic impact on the routine work activities of team members across all areas of Shared Services.  While there are clever ways to describe the change, including making work more interesting, or taking the robot out of people’s jobs, even when the impact isn’t directly tied […]


Posted in Intelligent Automation

Intelligent Automation: Organizational Buy-in and Talent Management

Introduction Intelligent Automation tools can impact back-office processes that are often within the scope of Shared Services, and every other process of the enterprise, including centralized or decentralized front-office work processes.  With tools often differing based on the use, how (or should) companies coordinate Intelligent Automation initiatives in different parts of the company? In addition, […]


Posted in Intelligent Automation

Using Process Discovery Software in Intelligent Automation

Introduction For Intelligent Automation projects, and specifically, Robotic Process Automation (RPA), where the go/no go threshold is significantly lower due to low implementation costs and short project timelines, creating a prioritized list of project candidates can become a challenge since the process owner’s and process expert’s gut-feel based on where they see opportunities may not […]


Posted in Intelligent Automation

Member Case Study #12 – Implementing Intelligent Automation

Introduction Since launching our Intelligent Automation research area in late 2017, every month we have delivered insightful Peercasts featuring member companies’ experiences, sometimes using a panel format with multiple member companies discussing the pros and cons of available solutions, and at other times with one member company featured on a specific topic.  During the past […]


Posted in Intelligent Automation

Outsourcing RPA Project Work to 3rd Parties

Introduction In the rapidly expanding world of Intelligent Automation, finding the right mix of resources to plan and complete Robotic Process Automation (RPA) projects can be a challenge.   Making decisions to have RPA project resources in-house or outsourced to a 3rd party involves a range of issues, including availability, options for staff augmentation during rapid […]


Posted in Intelligent Automation

Including Internal Audit in Intelligent Automation Projects

Introduction With a large number of major corporations now actively utilizing Intelligent Automation, it is important to ensure that Internal Audit is included appropriately in the development and implementation activities of this powerful technology.  With the introduction of Intelligent Automation comes a set of new challenges in the critical area of audits and controls, with […]


Posted in Intelligent Automation

Building Your Intelligent Automation Project Pipeline

Introduction Many organizations have a robust process for prioritizing development opportunities, with excellent project management tools.  Some also have a disciplined approach to measuring the cost/benefit impact with post-project reviews to keep everyone honest.  For Intelligent Automation projects, and specifically Robotic Process Automation (RPA), where the go/no go threshold is significantly lower due to low […]


Posted in Intelligent Automation

Sourcing and Retaining Intelligent Automation Talent

Introduction We have all heard the stories of the chaos that exists in the Bay Area and Silicon Valley as high-growth technology companies compete for a limited number of talented software engineers. With the steep growth curve for Intelligent Automation, how do you identify and source the talent you need to move from pilot to […]


Posted in Intelligent Automation

Member Case Study # 8 – Our Intelligent Automation Journey

Introduction to Our Intelligent Automation Journey  On a frequent basis, Peeriosity member companies share details and insights regarding their efforts in the Intelligent Automation space in order to help other companies facing similar challenges.  During a recent PeercastTM, a member company shared their experiences in implementing Robotic Process Automation (RPA) in their Shared Services organization […]


Posted in Intelligent Automation
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