Introduction Is your IT Group helping or “getting in the way” when it comes to considering, and then exploiting, new technologies that can be implemented with little or no involvement or help from IT? If your pilot shows promise, how do you set priorities for the hundreds of possible uses of Robotic Process Automation (RPA)? […]
Introduction The impact of Robotic Process Automation (RPA) tools on Shared Services is rapidly increasing across many labor-intensive work processes where repetitive steps are required to access multiple systems to collect information by following defined and repeatable work steps to process transactions. When it comes to RPA solutions, it is pretty clear that one size […]
As Robotic Process Automation (RPA) and Artificial Intelligence (AI) quickly become part of the nomenclature for Shared Services, almost every conference topic or vendor pitch includes mention of the terms. While the world is exploding with excitement, the reality of penetration rates continues to lag far behind the hype. How do you sort through the […]
Robotic Process Automation (RPA) is the “Term of the Year” that, if you believe all of the publicity, might be a strong candidate for the “Term of the Decade”. While there are some pure-play Robotic Process Automation providers, if you attend a conference or take a look at anyone’s updated marketing materials, you would get […]