Insourcing Payroll to Leverage Your ERP and Drive Innovation
Introduction Payroll is a process that by definition has a direct and meaningful impact on every company employee. For an employee, getting paid timely and accurately, without worry or concern, is understandably high on the priority list. However, unlike other … Continue reading
Improving the End-to-End Purchase to Pay Process
Introduction By definition, dramatically changing or reengineering a process requires looking at the entire process from end-to-end, and not focusing only on parts of a process that reside within a functional area or within a department. The challenge often comes … Continue reading
Defending and Controlling Changes to your Global Operating Model
Introduction One of the major efforts carried out by every leading Shared Services organization is to develop and implement a standardized global operating model to drive consistent back office processes (i.e. Order-to-Cash, Purchase-to-Pay, Record-to-Report). The model sets the structure and … Continue reading
Mentorship Programs in Shared Services
Introduction A basic definition of a mentorship program is to match people with skills and knowledge acquired over time with people who have less experience who will benefit from insights from the more senior employees. The mentor can be a … Continue reading
Using ADP to Outsource Payroll Globally
Introduction Payroll is a process with high visibility where the highest quality and accuracy are required for each and every employee payment. Payroll also has significant complexity with an ever-changing landscape of local laws and regulations that make standardization and … Continue reading
Implementing a Global Accounts Payable Help Desk
Introduction Simplifying and streamlining Accounts Payable processes is best accomplished with multiple approaches that are closely coordinated and prioritized. For example, while getting electronic invoices from suppliers might be achievable for a large percentage of your production related invoice volume, … Continue reading
Process Improvement Methods and Tools in Shared Services
Introduction While many companies realize significant savings when first transitioning to Shared Services, uncovering additional savings opportunities can be a challenge without the proper focus. One attribute of many successful Shared Services operations is a well-established Process Improvement program that … Continue reading
Implementing a Global Accounts Payable Portal
Introduction The concept of self-service technology for Shared Service processes has been around for decades, with the greatest penetration for Employee Services applications for the creation, updating, and distribution of employee related information, with other efforts related to call center … Continue reading
Measuring Success and Resource Needs for Intelligent Automation
Introduction With monthly Peercasts featuring member companies and frequent polls to help members better understand the issues, Peeriosity members have many tools available to cut through the hype to develop meaningful strategies and tactical plans for their Intelligent Automation initiatives. … Continue reading
From Center of Excellence to Operations Center
Introduction As companies implement Intelligent Automation solutions, once the proof of concept is completed the management of related improvement efforts becomes more important for leveraging the new capabilities across Shared Services, and for many, across the company. As more formal … Continue reading