Mentorship Programs in Shared Services
Introduction A basic definition of a mentorship program is to match people with skills and knowledge acquired over time with people who have less experience who will benefit from insights from the more senior employees. The mentor can be a … Continue reading
Using ADP to Outsource Payroll Globally
Introduction Payroll is a process with high visibility where the highest quality and accuracy are required for each and every employee payment. Payroll also has significant complexity with an ever-changing landscape of local laws and regulations that make standardization and … Continue reading
Implementing a Global Accounts Payable Help Desk
Introduction Simplifying and streamlining Accounts Payable processes is best accomplished with multiple approaches that are closely coordinated and prioritized. For example, while getting electronic invoices from suppliers might be achievable for a large percentage of your production related invoice volume, … Continue reading
Process Improvement Methods and Tools in Shared Services
Introduction While many companies realize significant savings when first transitioning to Shared Services, uncovering additional savings opportunities can be a challenge without the proper focus. One attribute of many successful Shared Services operations is a well-established Process Improvement program that … Continue reading
Implementing a Global Accounts Payable Portal
Introduction The concept of self-service technology for Shared Service processes has been around for decades, with the greatest penetration for Employee Services applications for the creation, updating, and distribution of employee related information, with other efforts related to call center … Continue reading
Measuring Success and Resource Needs for Intelligent Automation
Introduction With monthly Peercasts featuring member companies and frequent polls to help members better understand the issues, Peeriosity members have many tools available to cut through the hype to develop meaningful strategies and tactical plans for their Intelligent Automation initiatives. … Continue reading
From Center of Excellence to Operations Center
Introduction As companies implement Intelligent Automation solutions, once the proof of concept is completed the management of related improvement efforts becomes more important for leveraging the new capabilities across Shared Services, and for many, across the company. As more formal … Continue reading
Work-From-Home Expense Policies
Introduction As companies implement work from home measures for employees in response to COVID-19, many are considering relaxing in-office work requirements and allow more work from home as a normal course of doing business after the requirements created by the … Continue reading
Impact of COVID-19 on the Accounts Payable Process
Introduction A few weeks ago, Shared Services organizations were comparing approaches for responding to the COVID-19 pandemic, and this week Peeriosity will facilitate a panel discussion with Peeriosity members on a Peeriosity PeercastTM featuring leading member companies sharing ideas and … Continue reading
Leading a Kaizen Blitz Event
Introduction Process improvement methodologies come in many different flavors, from formal Six Sigma tools and strategies using a formal DMAIC (define, measure, analyze, improve and control) approach, to lean process improvement tools, Pareto charts, process flow charts, fishbone diagrams, Value … Continue reading