Site Selection for Shared Services in Asia-Pacific
Introduction For companies that have moved beyond a country-by-country design to leverage scale across geographies, the most common model is to have a physical location that supports one or more geographic regions. Servicing business activity in the Asia-Pacific region often … Continue reading
Simplifying the Intercompany Accounting Function through Automation and Process Design
Introduction Intercompany Accounting – the recording and reconciliation of accounts payable and accounts receivable activities that take place between separate legal entities of the same company – is often ripe for simplification and improvement. Puzzling in a way, since unlike … Continue reading
Knowledge Retention in Shared Services
Introduction Making the transition from decentralized processing for back-office processes to Shared Services, where teams support many different company operations that are often long distances and multiple time zones away, requires process standards and consistency. While it’s been decades since … Continue reading
Creating and Administering an HR/Payroll Web Portal
Introduction The benefits of employee self-service have been enjoyed by companies for a number of years now, with a resulting reduction in costs and improvements in employee satisfaction levels for many companies. However, a significant number of companies still do … Continue reading
Building Your Intelligent Automation Project Pipeline
Introduction Many organizations have a robust process for prioritizing development opportunities, with excellent project management tools. Some also have a disciplined approach to measuring the cost/benefit impact with post-project reviews to keep everyone honest. For Intelligent Automation projects, and specifically … Continue reading
Using Evaluated Receipts Settlement in P2P
Introduction Many are familiar with the book, Reengineering the Corporation, by Hammer and Champy, published in 1993, that cited Ford Motor Company’s ability to eliminate 75% of their AP staff by implementing Evaluated Receipts Settlement (ERS) as an example of … Continue reading
Sourcing and Retaining Intelligent Automation Talent
Introduction We have all heard the stories of the chaos that exists in the Bay Area and Silicon Valley as high growth technology companies compete for a limited number of talented software engineers. With the steep growth curve for Intelligent … Continue reading
Transitioning T&E Support to an Overseas Location
Introduction As is the case with almost any major business process area, the opportunity to shift support of the Travel Expense (T&E) process to an off-shore location can be an attractive one, especially for major companies with a large employee … Continue reading
Driving Employee Engagement and Development within Shared Services
Introduction The foundation of any Shared Services organization is their people. As leaders, it’s critical to create an environment that keeps them engaged through a combination of challenging assignments, coaching and mentoring, a career path, and well-designed compensation and incentive … Continue reading
Member Case Study # 8 – Our Intelligent Automation Journey
Introduction On a frequent basis, Peeriosity member companies share details and insights regarding their efforts in the Intelligent Automation space in order to help other companies facing similar challenges. During a recent PeercastTM, a member company shared their experiences in … Continue reading