Peeriosity Insights: Recent Research Findings Summarized insights.To view detailed research results, contact us to inquire about membership.

Issues and Opportunities with Outsourcing Payroll

Introduction The Payroll process by definition touches every single employee of the company, where the experience directly shapes each employee’s view of the company’s administrative processes.  The process perfectly fits the concept of a hygiene factor, where no one notices … Continue reading

Posted in HR Shared Services

Simplifying T&E Receipt Requirements

Introduction With the use of such tools as automated feeds from card providers, improved T&E processing software, and the use of appropriate receipt submission requirements, companies are often able to meet the regulatory requirements for substantiating business expenses without sacrificing … Continue reading

Posted in Corporate Card

Software Selection for Fixed Asset Accounting

Introduction Properly accounting for Fixed Assets is not a trivial exercise, with a range of reporting, inventory, and valuation issues that need to be addressed to meet both accounting standards and government tax regulations.  For capital intensive industries, the numbers … Continue reading

Posted in General Accounting

Leveraging Automation Tools and Process Optimization to Transform Shared Services

Introduction Capitalizing on the synergies and balance between process re-engineering and process automation is critical to the success of any Shared Services organization.  In a recent PeercastTM, our feature company shared their experiences using automation technologies including Robotic Process Automation … Continue reading

Posted in Shared Services Leadership

Gaining Control Over the Duplicate Payment Issue

Introduction A key part of any Accounts Payable control structure is the ability to minimize duplicate payments.  Even with all the integrated controls of the major ERP systems, companies continue to find it necessary to supplement ERP functionality with other … Continue reading

Posted in Accounts Payable

Automating the Cash Application Deduction Clearing Process

Introduction While many Peeriosity member companies perform Cash Application processing using a broad geographic scope and an end-to-end process design, challenges often remain for achieving the highest levels of automatic processing.   For many companies, the deduction validation and clearing process … Continue reading

Posted in Accounts Receivable

Intelligent Automation: Organizational Buy-in and Talent Management

Introduction Intelligent Automation tools can impact back-office processes that are often within scope of Shared Services, and every other process of the enterprise, including centralized or decentralized front-office work processes.  With tools often differing based on the use, how (or … Continue reading

Posted in Intelligent Automation

Standard Operating Procedure Quality Audits

Introduction In the world of Shared Services where hundreds of employees work together to complete work activities across a wide range of back-office processes and geographies, managing an ongoing change process where standard procedures are created and frequently updated as … Continue reading

Posted in Shared Services Leadership

Rethinking HR Service Delivery

Introduction For many companies, the full transformation of HR has yet to happen, even though the transition of transactional process activity into regional Shared Services centers, and creation of Centers of Excellence for strategic processes for many has been a … Continue reading

Posted in HR Shared Services

Using Process Discovery Software in Intelligent Automation

Introduction For Intelligent Automation projects, and specifically Robotic Process Automation (RPA), where the go/no go threshold is significantly lower due to low implementation costs and short project timelines, creating a prioritized list of project candidates can become a challenge since … Continue reading

Posted in Intelligent Automation