Introduction One of the most complex parts of Master Data Management is controlling the process for making changes and updates to Master Data records. One example of where this is particularly important is in the process followed to create or update vendor bank account information. Unfortunately, this is a process that all too frequently includes […]
Introduction To maximize the value of Shared Services, a broader view of how work flows across the enterprise needs to be considered. The efficiency of end-to-end processes will significantly impact costs not only in Shared Services, but also in every other part of the process that might reside in other functional areas. Unfortunately, engaging non-Shared […]
Introduction As described in an article at Techtarget.com (click here for the article), “SAP HANA (High-performance ANalytic Appliance) is a multi-model database that stores data in its memory instead of keeping it on a disk. This results in data processing that is magnitudes faster than that of disk-based data systems, allowing for advanced, real-time analytics… […]
Introduction Nothing is more fundamental in Accounts Payable then the 3-way match process. While many also leverage a 2-way match process using Pay-on-Receipt or Evaluated Receipts Settlement, many transactions continue to be processed by matching the invoice with the receipt and the purchase order. When price and/or quantity discrepancies are not resolved in a timely […]
Introduction As Robotic Process Automation technologies have become mainstream over the past five years, companies have had to adjust operating models, processes and roles to productionize and fully leverage this capability in a scalable, sustainable way. The addition of Artificial Intelligence and Generative AI offer additional opportunities to deliver value and comes with a distinct […]
Introduction For Accounts Payable departments, transactions that are require little to no human intervention are the most efficient and require the least amount of resources. While processing invoices without an associated purchase order is also straight-forward, the reality is that by not having a purchase order there are many possible problems, including a greater risk […]
Introduction Efforts to implement Intelligent Automation solutions can be hindered or enhanced by decisions you make regarding the people resources you deploy, the technology solutions you use, and the way you design your processes. For Intelligent Automation, the most advanced and successful large companies with over $5B in annual revenue have 10 or 20 or […]
Introduction For decades prior to the COVID pandemic many leading Shared Services / GBS organizations had some type of flexible work arrangement policies in place to improve morale and create trust with employees by allowing them flexibility to work around childcare and other non-work activities that are difficult to accomplish outside of work hours. When […]
Introduction For many Shared Services/GBS organizations, after Payroll, Travel & Expense (T&E) is the most visible process to company employees, even though it might be the smallest process when measured by number of transactions, number of employees, and overall delivery costs. T&E is a process that directly impacts every senior leader in the company, and […]
Introduction When designing your Corporate Travel program, in addition to selecting software for processing travel expenses and the preferred card product for employees to use when traveling, you also need to decide whether the company or the employee has card liability, and which party makes payment to the credit card company. Implementing or modifying a […]