Defining a Captive or BPO Sourcing Strategy for Shared Services
Introduction Outsourcing back-office processes that are often found in a Shared Services center continues to be popular as external service providers improve the quality of their services and methods for how to best transfer and manage work processes becomes routine. … Continue reading
Successfully Transitioning to a New Corporate Card Provider
Introduction While the benefits of switching to a new corporate card provider can be obvious, the actual transition can be challenging if not carried out with the appropriate levels of caution and due diligence. In this research abstract, we will … Continue reading
Effective Strategies to Enhance AP’s Relationship with Internal Customers
Introduction Developing a solid relationship with key internal customers, such as Procurement, Finance, and IT, is important for the long-term success of any Accounts Payable organization. During a recent Peeriosity PeercastTM, we looked at the experiences of one of our … Continue reading
Leveraging Open-Source Technology to Automate Shared Services Processes
Introduction Rather than going the Intelligent Automation vendor route, some companies have evaluated open-source technology to automate their Shared Services operation. With a significant number of viable technology providers in this space, the opportunity exists for companies to internally develop … Continue reading
Taking Enterprise Reporting to the Next Level with Integrated Automation
Introduction A number of major corporations have recently created an Enterprise Reporting Services operation as part of their Shared Services organization. This group provides reporting and analysis services to a variety of key areas of the company, such as Marketing, … Continue reading
Solving the RPA Puzzle: The Path to 100+ Bots
Introduction Implementing new solutions and approaches for how work gets done using Intelligent Automation solutions can be exciting and rewarding. It can also be frustrating and risky, unless the journey for implementation is clear and carefully managed. While there are … Continue reading
Providing Online Access to Pay Data for Terminated Employees
Introduction In an Internet world where it seems like everyone has a smart phone, with online access to information replacing filing cabinets and paper, both current and former employees expect that payroll related records will be easily available using either … Continue reading
Implementing Blackline’s Account Reconciliation Solution
Introduction BlackLine Account Reconciliations is one of the most popular solutions utilized by major corporations across the world that automates and standardizes the general ledger reconciliation process. Some of the benefits of this type of solution include automated review and … Continue reading
Using Automation to Streamline the Collections Process
Introduction While the vast majority of large companies are utilizing some sort of ERP system that includes basic functionality to support the Collections process, this functionality often falls short in meeting the overall needs of the organization. In many cases, … Continue reading
Locating a Shared Services Operation in Latin America
Introduction With a wide selection of viable geographic location options in Latin America, many large corporations have chosen to locate significant Shared Services organizations in that part of the world. There are a variety of reasons for doing so, including … Continue reading