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Peeriosity Insights: Recent Research Findings

• Setting Project Priorities for Intelligent Automation
• Enhancing Process Quality in HR Shared Services
• Dramatically Improving the Manual Journal Entry Process
• Influencing End-to-End Process Optimization Across Functional Silos
• Successfully Implementing End-to-End Process Design for Order-to-Cash
• Driving Up Usage Levels for Electronic Supplier Payments
• Creating a Shared Services Governance Structure that Ensures Alignment with Key Stakeholders
• Identifying Fraud within Travel Expense (T&E)
• Employee Contact Center Structure and Level of Automation
• The Real Story – How Many Bots Today? In One Year?

• Implementing an Effective Risk Ranking Process for Balance Sheet Reconciliations
• Creating an Employee Experience Focus in a Shared Services Environment
• Expense Report Approvals for Executives and their Admins
• Organizational Structure for the Collections Process
• Creating a Business Case for Robotic Process Automation (RPA)
• Organizational Responsibility for the Escheatment Process
• Improving Accounts Payable Processing Efficiency Through OCR Technology
• Account Reconciliation Standards and Quality Control Reviews
• Utilizing a Chatbot as the Entry Channel for an HR Shared Services Contact Center
• Driving Shared Services Success with Innovative Organizational Design

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