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Identifying Fraud within Travel Expense (T&E)

Introduction Achieving compliance with company travel policy can help control overall travel spend and increase employee confidence by creating a culture where employees are confident that all employees follow the same rule book to comply with policy requirements.  Whether or … Continue reading

Posted in Corporate Card

Expense Report Approvals for Executives and their Admins

Introduction In a world of heightened scrutiny for anything out of the ordinary, the cost to a company for missteps that become public can go well beyond the out-of-pocket expenses, with a direct hit on the stock price and a … Continue reading

Posted in Corporate Card

Purchasing Card Programs in 2018

Introduction The use of Purchasing Cards for the acquisition of low cost non-inventory items has been a leading practice for decades, with median performance for indirect purchasing volume using Purchasing Cards at 10%, with the mid-point of Q1 performance approaching … Continue reading

Posted in Corporate Card

Reporting Structure for the Travel Expense Team

Introduction Before the move to Shared Services, when it was typical for each physical location to have staff with responsibilities for paying employees and paying vendors, the process for managing the compliance and reimbursement portion of the Travel process was … Continue reading

Posted in Corporate Card

Lessons Learned in Developing and Implementing a Purchasing Card Policy

Introduction An effective policy can be a critical success factor for any Purchasing Card (PCard) program.  While the investment in time and resources to create a new policy (or update an existing one) can be significant, this effort can result … Continue reading

Posted in Corporate Card

Performing Travel and Expense Globally on One System Instance

Introduction Standardizing on a common system platform with as few instances as possible is an important enabler for streamlined processes, in addition to reducing technology support costs.  What is true for your company’s ERP system is also true for bolt-on … Continue reading

Posted in Corporate Card

Travel Reimbursements for Job Candidates

With an increasingly competitive labor market for new hires from the best universities and graduate programs, simplifying the process for job candidates to travel for onsite interviews is important, particularly when candidates may not have easy access to cover big … Continue reading

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Driving Global Travel Card Process Standardization

Introduction As more companies transition to global designs for Shared Services, one of the most significant impacts is on the business travel process, where the majority of employees most impacted are typically either upper management or are otherwise directly involved … Continue reading

Posted in Corporate Card

Controls for Timely Submission of Employee Expense Reports

Timely submission of expense reports by employees can help improve the quality and efficiency of the overall Travel & Expense process.  The longer an employee waits, the more likely there are errors or omissions or lost receipts that require special … Continue reading

Posted in Corporate Card

Concur Dominates in Travel Self-Booking and Expense Reporting

Providing front-end travel services for trip reservations and the back-end processing of completed expense reports is an increasingly common responsibility of Shared Services.  Not surprisingly, because frequent travelers include senior level employees, investing in improvement solutions for the travel process … Continue reading

Posted in Corporate Card