Introduction For many Shared Services/GBS organizations, after Payroll, Travel & Expense (T&E) is the most visible process to company employees, even though it might be the smallest process when measured by number of transactions, number of employees, and overall delivery costs. T&E is a process that directly impacts every senior leader in the company, and […]
Introduction When designing your Corporate Travel program, in addition to selecting software for processing travel expenses and the preferred card product for employees to use when traveling, you also need to decide whether the company or the employee has card liability, and which party makes payment to the credit card company. Implementing or modifying a […]
Introduction With the introduction of advanced travel expense platforms like SAP Concur, for virtually all large companies, paper-based expense reports that are completed manually and processed manually are a relic of the past. Today, expense reporting is a streamlined and highly automated process. In addition, with the transition to having credit cards readily accepted everywhere, […]
Introduction Developing a robust set of procedures for Corporate cardholders is only effective if there are processes in place to ensure that employees with credit cards are properly trained. Upfront validations and backend controls for review and approval can reduce the financial risk; however, transactions that don’t comply with company policies can be frustrating for […]
Introduction The hot topic for the last year for everyone has been adjusting to the new realities of conducting business in a world facing the COVID-19 global pandemic. While the business impact varied by industry, with airlines, hospitality, and restaurants taking the biggest blow, every person and every company has been impacted. With new work-from-home […]
Introduction The risk of fraudulent transactions continues to impact the ability of companies to expand the distribution and allowable usage of both the Purchasing Card and the Travel Card. While the appropriate use of merchant category codes (MCCs) and monetary limits are cornerstones of any card fraud prevention structure, in recent years new tactics and […]
Introduction With the use of such tools as automated feeds from card providers, improved T&E processing software, and the use of appropriate receipt submission requirements, companies are often able to meet the regulatory requirements for substantiating business expenses without sacrificing processing efficiency. On a recent Peeriosity PeercastTM, a Peeriosity member company shared their approach to […]
Introduction The introduction of mobile device technology has had a big impact on all of us. By eliminating the need for a separate watch, GPS device, scanner, or camera, mobile devices have changed the world. Because of their unique capabilities, in addition to being mobile telephones, it’s no surprise that mobile devices have made much […]
Introduction Centralizing travel expense report processing as part of Shared Services requires a more sophisticated approach, with travelers and reviewing managers located hundreds, if not thousands, of miles away from the processing center. Yes, placing responsibility and accountability with the department manager responsible for the expense is necessary, but that does not fully excuse Shared […]
Introduction As is the case with almost any major business process area, the opportunity to shift support of the Travel Expense (T&E) process to an off-shore location can be an attractive one, especially for major companies with a large employee base and a robust corporate card program. This was the situation for a Peeriosity member […]