Peeriosity Insights: Recent Research Findings Summarized insights. To view detailed research results, contact us to inquire about membership.

Single or Multiple Instance ERP’s for Global Shared Services?

Single instance ERPs lend themselves to greater standardization and control, but can often lead to the local country or regional 3rd party applications cropping up and IT departments supporting large numbers of interfaces to the ERP. Alternatively, multiple instance ERPs allow for certain deviations, but are more costly to maintain and overall governance and control […]


Posted in Global Business Services

Driving the Shared Services Employee Value Proposition

Shared Services employees work in an environment that pushes for “better, faster, cheaper” coupled with the backdrop that the work can move elsewhere at any time. Leaders have the challenge of creating a Shared (Business) Services environment that offers opportunity, flexibility, and positive energy for employees. In a recent PeercastTM in the Shared Services Leadership […]


Posted in Global Business Services

Purchasing Card Program Management and Geographic Support

An effective Purchasing Card Program can add significant value to a company through cost savings, simplicity, and reporting transparency. Successful implementations require proper planning and execution to avoid sub-optimal or possibly negative ramifications. Recent Peeriosity Benchmarking of organizational structures indicated that the vast majority of companies have their  Shared Services organizations manage their Purchasing Card […]


Posted in Corporate Card

Accounts Payable Profit Recovery Services

Shared Services organizations around the globe have recovered millions of dollars in lost profit for their companies through formalized recovery service processes within their Accounts Payable functions. A PeercastTM in the Peeriosity Accounts Payable research area featured a global Shared (Business) Services organization that is the leader in their industry and has suppliers in over […]


Posted in Accounts Payable

Accounts Payable Geographic Design and Structure

Background Most companies aspire to find the optimal balance between global scale and local flexibility.  From an efficiency view, a single global payment-processing center may be optimal, but depending on any number of factors, may not be practical. Member companies within Peeriosity for  Shared Services recently completed a benchmarking exercise, which included information on their […]


Posted in Accounts Payable

Lean Six Sigma for Shared Services

Shared Services (and Global Business Services) organizations can drive efficient processes with strong controls as the result of the implementation of Lean Six Sigma. Coupled with a Business Process Management (“BPM”) methodology, these efficiencies can extend beyond Shared Services to entire global processes. The use of formalized quality methodologies within  Shared Services has been an […]


Posted in Global Business Services

Streamlining General Accounting Operations

Shared Services organizations have implemented imaging and workflow technology for years to improve the efficiency of processes that were paper and approval-intensive such as Procure-to-Pay and Quote-thru-Cash. However, many Record-to-Report process activities have been slower to embrace the technology that can not only reduce paper flow and e-mails but also track and facilitate required approvals, […]


Posted in General Accounting

Creating a Shared Services Environment that Fosters Employee Development and High Morale

The best technology and processes in the world will not deliver superior results if your  Shared Services team is not fully engaged. The challenge for Shared (or Business) Services leaders is to create and maintain an environment where their teams are performing at the highest performance levels; identifying and implementing value-creating initiatives and projects while […]


Posted in Global Business Services
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