Introduction The risk of fraudulent transactions continues to impact the ability of companies to expand the distribution and allowable usage of both the Purchasing Card and the Travel Card. While the appropriate use of merchant category codes (MCCs) and monetary limits are cornerstones of any card fraud prevention structure, in recent years new tactics and […]
Introduction While individual process areas often have very detailed performance measurements related to cost, productivity, quality, and customer service, many times the overall HR Shared Services operation struggles to present its results in a concise and effective manner. The challenge for any HR Shared Services organization is to develop and maintain a cohesive reporting package […]
Introduction In mid-2017 Peeriosity added a new research program focused on Intelligent Automation. Since the launch, we have had over 50 PeercastsTM featuring leading Peeriosity member companies sharing their experiences, with an audience restricted to other Peeriosity members, where consultants and vendors are specifically excluded from the membership to ensure that a candid and open […]
Introduction The aggressive move to a remote workforce model in early 2020 was dramatic and sudden, caused by a global pandemic that required immediate and, in some cases, risky and extreme actions. This was a situation where everyone had to leap off of a burning platform to survive – there was no other choice. What […]
Introduction Payroll is a process that by definition has a direct and meaningful impact on every company employee. For an employee, getting paid timely and accurately, without worry or concern, is understandably high on the priority list. However, unlike other back-office processes where the underlying nature of work activities may include many industry or company-specific […]
Introduction By definition, dramatically changing or reengineering a process requires looking at the entire process from end-to-end, and not focusing only on parts of a process that reside within a functional area or within a department. The challenge often comes from the difficulty of getting a significantly high enough level of sponsorship and funding to […]
Introduction One of the major efforts carried out by every leading Shared Services organization is to develop and implement a standardized global operating model to drive consistent back office processes (i.e. Order-to-Cash, Purchase-to-Pay, Record-to-Report). The model sets the structure and provides a needed framework to guide efficient and effective processes that leverage shared ERP infrastructure, […]
Introduction A basic definition of a mentorship program is to match people with skills and knowledge acquired over time with people who have less experience who will benefit from insights from the more senior employees. The mentor can be a trusted counselor helping the less experienced employee plan their career and set development plans that […]
Introduction Payroll is a process with high visibility where the highest quality and accuracy are required for each and every employee payment. Payroll also has significant complexity with an ever-changing landscape of local laws and regulations that make standardization and consistency difficult. For companies who have outsourced payroll processing, the history for many has been […]
Introduction Simplifying and streamlining Accounts Payable processes is best accomplished with multiple approaches that are closely coordinated and prioritized. For example, while getting electronic invoices from suppliers might be achievable for a large percentage of your production-related invoice volume, you may need to add portal solutions that support supplier invoice submissions as an approach to […]