Introduction Enterprise Reporting Services partners with the business units and functional organizations to ensure they have the reporting platforms, tools, and support necessary to perform their work more efficiently and effectively. Having this role as a part of Shared Services is often a natural fit for companies since it lends itself to being performed in […]
Introduction Ensuring that new employees have a successful onboarding experience is critical as it relates to both their initial integration and ongoing satisfaction. How major corporations structure the HRSS employee onboarding process, and the initial training that takes place for new hires, can vary significantly between companies depending on a wide variety of factors, including […]
Introduction The past decade of Business Process Outsourcing (BPO) has seen the growth of a multi-billion dollar industry that has its share of successes, notable failures, and many experiences that fall somewhere in between. Outsourced provider employees can be “offshore”, “near-shore”, or “onshore”, using either new staff or, in some cases, re-badging the existing workforce. […]
Introduction As companies look to leverage new innovative technologies, there is a wide range of options available, from Robotic Process Automation (RPA) and Artificial Intelligence applications to specialized software that automates one part of a labor-intensive process. One such specialized solution is Winshuttle, a bolt-on application that is exclusively for SAP users for the sole […]
A Definition Shared Services is a business model that enables resources to be leveraged across an entire organization resulting in lower costs with agreed-upon customer-service levels. In many instances, It is a separate business unit created within a company or agency accountable for delivering a suite of services to both the operating business units and […]
Introduction At major corporations across the globe, the Purchase-to-Pay process can be very complex; involving thousands of suppliers and employees who represent many different departments within the company. While the shift to an end-to-end process design has helped to break down the company silos, standardize operations, and streamline the overall process, ensuring that the “customers” […]
Introduction The Shared Services model, when you include more recent descriptors like Global Shared Services, Global Business Services, and Global Integrated Services, has been a staple of large global companies for decades. Looking at a profile of member companies participating in collaborative best practice research to discover leading practices paints a picture of a Shared […]
With an increasingly competitive labor market for new hires from the best universities and graduate programs, simplifying the process for job candidates to travel for onsite interviews is important, particularly when candidates may not have easy access to cover big-ticket items like hotel and airfare expenses. Have you considered the different approaches that might make […]
Introduction Globalization of the Payroll function is a high priority for approximately 40% of the companies with global operations that participated in recent Peeriosity research on this topic. While the benefits of a global design can be significant, being able to overcome the obstacles to transitioning to this type of structure can be very challenging, […]
Introduction The impact of Robotic Process Automation (RPA) tools on Shared Services is rapidly increasing across many labor-intensive work processes where repetitive steps are required to access multiple systems to collect information by following defined and repeatable work steps to process transactions. When it comes to RPA solutions, it is pretty clear that one size […]