Introduction General Accounting (GA) can be a great entry point and stepping stone into any number of roles within Finance and the company as a whole. The challenge for companies is ensuring that the proper experience, training, and mentoring occurs within their Accounting teams so when opportunity calls, their people are the first considered and […]
Introduction The best Shared Services organizations deliver value to their customers by carefully balancing cost and service levels, with the objective of gaining efficiencies beyond consolidation through reengineering and continuous improvement efforts. With the primary levers of People, Process, and Technology, “getting the people part right” is a critical component, where nothing is more important […]
Introduction For global companies, having employees live outside of their native countries for extended periods of time is to be expected. Navigating the complexities of tax and legal issues regarding being paid and or taxed in either or both the home country and host country adds complexity and cost to the employer, and is another […]
Introduction Recent Peeriosity research shows that 75% of our member companies have either approved the implementation of Robotic Process Automation in Shared Services or are currently evaluating doing so. One of the major process areas that lend itself particularly well to this type of automation is Accounts Payable. Such structured sub-processes like vendor setup and […]
Introduction When you consider the different components of Accounts Receivable (AR), according to Peeriosity’s Process Design Survey 45% of member companies have the Billing process in Shared Services, 41% include Credit Administration, and 59% include Customer Payment Processing and Cash Application as part of that structure, making the AR process one of the most likely […]
Introduction Is your IT Group helping or “getting in the way” when it comes to considering, and then exploiting, new technologies that can be implemented with little or no involvement or help from IT? If your pilot shows promise, how do you set priorities for the hundreds of possible uses of Robotic Process Automation (RPA)? […]
Introduction Utilizing an organizational design that includes the role of the global process owner for an end-to-end process area, such as Purchase-to-Pay, is considered a best practice by many companies. However, the manner in which global process ownership is configured and carried out can vary significantly between companies, with such issues as the level of […]
Introduction Being able to reach out to your Shared Services customers to identify performance expectations, develop strategies, and conduct training can be a critical success factor for your operation, but it is often an area that is overlooked by many Shared Services organizations. While this type of customer engagement can be significant during the initial […]
Introduction Standardizing on a common system platform with as few instances as possible is an important enabler for streamlined processes, in addition to reducing technology support costs. What is true for your company’s ERP system is also true for bolt-on applications, including systems and processes for managing the travel process. For Shared Services organizations, paying […]
Introduction For manufacturing companies with large production facilities, many with more than $100 million USD in active asset valuation, making the decision on how to best complete the work steps in the end-to-end Fixed Asset property process becomes complicated. While there are benefits to centralizing or performing work activities in Shared Services, there may be […]