Procurement can negotiate the best deal on the planet, however, the benefits will never be realized if users intentionally or unintentionally bypass preferred vendors. Coordination across the entire Procure-to-Pay (“P2P”) process is essential to avoid the savings being an impressive PowerPoint slide but never seeing the bottom line. A recent Peeriosity PeercastTM in the Accounts […]
The most efficient processes enabled by the world’s most advanced technology platform will never reach their optimal potential if internal customers don’t know how to use them. Getting the right message to the right customers is critical for success in any business, including the business of Shared Services. A recent Peeriosity PeercastTM specifically discussed the […]
“What gets measured gets done” is a mantra known to all Shared Services leaders. This implies that Key Performance Measures (“KPIs”) are actionable, balanced, and consistent with service level agreements, cascaded to individuals, and tied to their performance. Within the Peeriosity Accounts Payable research area, members can perform custom research and benchmark their Accounts Payable […]
Shared Services organizations around the globe have recovered millions of dollars in lost profit for their companies through formalized recovery service processes within their Accounts Payable functions. A PeercastTM in the Peeriosity Accounts Payable research area featured a global Shared (Business) Services organization that is the leader in their industry and has suppliers in over […]
Background Most companies aspire to find the optimal balance between global scale and local flexibility. From an efficiency view, a single global payment-processing center may be optimal, but depending on any number of factors, may not be practical. Member companies within Peeriosity for Shared Services recently completed a benchmarking exercise, which included information on their […]
There is no doubt that the technology exists to design a seamless, and paperless, Procure-to-Pay process within any organization. Once designed, the term “herding cats” comes to mind when describing the challenge of fine-tuning the roles and responsibilities of people within the Procure-to-Pay process. However, when the roles of people within the process are well […]
As more and more organizations innovate and streamline their Purchase-to-Pay (“P2P”) processes and rely on new processes, job roles, and technologies, similar advancements are required within the related control structures. On a recent webcast in the Peeriosity Accounts Payable research area, the topic of control monitoring and fraud prevention was discussed. As part of the […]
I know what you’re saying; “Freight payments? You’re talking about freight payments?” It’s not anything most of us think about much, but maybe we should give it a little more attention – there may be some gold to be found! Generally, freight payments are managed as a sub-set of the Accounts Payable group and managers […]