Description: Project priorities are often set based on the weighting of factors, where qualitative factors can be evaluated quantitatively. How do you create a clean process for setting priorities for where to focus next, and which efforts should be scaled back or cancelled? And how do you limit company politics or "squeaky wheel" factors that can result in less than optimal outcomes?
Background: With such a wide variety of processes in Shared Services in which to carry out a proof of concept for Intelligent Automation, it can be challenging to determine which would be the best to validate this type of technology. This poll looks at what process area companies have chosen and why they did so.
Hire-to-Retire | 0% | |
Order-to-Cash | 31% | |
Purchase-to-Pay | 27% | |
Record-to-Report | 15% | |
Call Center | 4% | |
Other (Please Comment) | 12% | |
Have not yet carried out a Proof of Concept | 12% |
Specifically suggested by Intelligent Automation developer | 4% | |
Specifically suggested by implementation partner | 12% | |
Availability of internal resources in that area | 4% | |
Level of complexity of the process selected | 27% | |
Potential impact it could have by being automated | 35% | |
Other (Please Comment) | 19% |