Description:
The foundation of any Shared Services organization is their people. As leaders, it’s critical to create an environment that keeps them engaged through a combination of challenging assignments, coaching and mentoring, a career path, and competitive compensation and incentive opportunities.
In this Peercast, we will hear what our feature company is doing to meet these challenges through programs within their organization.
Background: The majority of Shared Services leaders clearly understand the critical nature of effective communication among employees and a high level of overall employee engagement within their operation. An "engaged employee" is one who is fully involved in, and enthusiastic about their work, and thus will act in a way that furthers their organization's interests. This poll looks at the level of employee engagement present in member company organizations and what is most effective in generating this.
Very Effective - We would consider ourselves leaders in this area | 24% | |
Effective - We are pleased with our level of employee engagement | 34% | |
Somewhat Effective - We are on the right path, but want to improve | 41% | |
Not Very Effective - We could do better in this area | 0% |
General openness/approachability of Shared Services leadership | 17% | |
Developing a culture of continuous improvement where ideas are valued | 50% | |
Devoting time to teambuilding | 10% | |
Reward/recognition programs | 10% | |
Frequent all-employee meetings | 3% | |
Clearly articulating a vision and strategy for Shared Services | 3% | |
Other (Please Comment) | 7% |