Tactics to Effectively Reach Out to Shared Services Customers

Description: Being able to consistently and successfully reach out to your Shared Services customers in such ways as training, identifying performance expectations, focus groups, etc. can be a critical success factor for your operation, but it is often an area that is overlooked by many Shared Services organizations.

During this Peercast, our feature company will share what they have learned in this important area and some steps they have taken to improve their effectiveness in this key aspect of their operation.