Cultivating a Continuous Improvement Mindset Within Shared Services

Description: While many companies realize significant savings when first transitioning to Shared Services, uncovering additional savings opportunities can be a challenge without the proper focus. One attribute of many successful Shared Services operations is a well-established Continuous Improvement program that is ingrained into the culture of the operation.

Our feature company will share how they have implemented Continuous Improvement in Shared Services, with specific focus on how it has improved overall operational performance.