Leveraging Shared Services Learnings to Drive a Broader Business Simplification Initiative

Description: With the great success experienced by companies across the globe in consolidating and streamlining processes through the use of the Shared Services model, those skill sets are becoming quite valuable to companies as they strive to simplify the operations across the company as a whole.

During this Peercast, our feature company will share their experiences up to this point in time in carrying out a broader business simplification initiative, with emphasis being placed on how this initiative came about and how it is being structured going forward.

Peercast Poll Results

Poll Title: Leveraging Shared Services Learnings to Drive a Broader Business Simplification Initiative

Background: With the great success experienced by companies across the globe in consolidating and streamlining processes through the use of the Shared Services model, those skill sets are becoming quite valuable to companies as they strive to simplify the operations across the company as a whole. This poll looks at the degree to which Shared Services is considered a model in this area and how this expertise is leveraged.

Poll Question: Shared Services is considered a model at our company related to expertise in business process improvement and simplification.


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  Strongly agree 41%
  Agree 30%
  Neutral 26%
  Disagree 4%

Poll Question: Response that best describes how the skill sets in Shared Services, related to overall business process improvement and simplification, are being leveraged across your company?


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  Individuals with these skill sets are in demand outside of Shared Services and often have the opportunity to broaden their experience by moving to other areas in the company 29%
  Individuals with these skill sets often participate on teams outside of Shared Services to help with process improvement and simplification 39%
  Individuals with these skill sets provide training to others outside of Shared Services 0%
  Other (please comment) 18%
  Shared Services is generally not leveraged for expertise in this manner 14%