Utilizing Robotic Process Automation in Shared Services

Description: The buzz is increasing in the Shared Services world around the topic of Robotic Process Automation, which is basically advanced software systems that can be programmed to perform a series of tasks that were previously performed by humans.

During this Peercast, our feature company will share their experiences in this area, including how they selected this type of automation, how it is being applied within their Shared Services operation, and what the benefits and challenges have been up to this point in time.