Implementing Global Process Ownership in Shared Services
Description: While the concept of global process ownership has been around for several years now, a significant number of companies are still not benefiting by utilizing this powerful organizational design. During this webcast, we will look at how to implement the global process owner design and what companies have experienced in utilizing this type of design.
Peercast Poll Results
Poll Title: Use of Global Process Owners in Shared Services
Background: While the concept of global process ownership has been around for several years now, a significant number of companies are still not benefiting by utilizing this powerful organizational design. This poll explores the degree to which companies are using global process owners / enterprise-wide process owners and benefits in doing so.
Poll Question: What is the status of using enterprise-wide process owners within Shared Services at your company?
| Implemented for all or most processes | 36% | |
| Implemented for a limited number of processes | 36% | |
| In process of implementing | 17% | |
| Evaluating | 11% | |
| Not considered | 0% | |
| Decided no or failed | 0% | |
| Not Applicable |
Poll Question: What has been the overall impact on process standardization, control, quality, productivity and cost resulting from the efforts of enterprise-wide process owners?
| Significant positive impact | 32% | |
| Moderate positive impact | 38% | |
| Mixed bag - some positive, others not so positive | 9% | |
| Neutral | 0% | |
| Disappointing impact | 0% | |
| Too early to tell | 21% | |
| Not Applicable |