GBS's Role in Broader Enterprise Transformation / Ecosystem
Description: In this Peercast, Accenture will share research and findings on how Shared Services / Global Business Services drive value as part of a broad enterprise transformation.
Peercast Poll Results
Poll Title: Shared Services / GBS's Role in the Broader Enterprise Strategy
Background: This is a two-part poll series focusing on the role that GBS / Shared Services plays in the development and realization of the overall corporate strategy, as well as the outcomes of GBS prioritizes.
Poll Question: What is the primary strategic goal of your overall corporate enterprise?
| Growth / Margin Enhancement | 53% | |
| Customer Experience | 35% | |
| Capability Build | 0% | |
| SG&A Reduction | 12% | |
| Employee Experience | 0% | |
| Other (Please Comment) | 0% |
Poll Question: What role does GBS / Shared Services have in the development of the overall corporate enterprise strategic objectives?
| GBS Leadership is directly involved in enterprise strategy development | 39% | |
| GBS Leadership is consulted before finalization of enterprise strategy | 22% | |
| GBS Leadership is informed of enterprise strategy along with general roll-out | 33% | |
| Other (Please Comment) | 6% |