Leading and Developing Your Remote Workforce

Description: With COVID-19 creating a new priority for companies to create work-from-home delivery for as many Shared Services processes and activities as possible, new challenges are created for managing and developing your remote workforce. Attend this Peercast to learn how a leading global company, Grainger, as created and implemented a plan to address these issues.

Peercast Poll Results

Poll Title: Effects of Remote Working During COVID-19

Background: COVID-19 and the resulting transition to remote working has challenged employees and their managers to find different, effective ways to communicate. This poll looks at, from the employee perspective, how effectively their manager has been able to understand and evaluate performance and how they have been able to continue to develop professionally. Responses and comments to this poll are confidential.

Poll Question: As an employee working remotely during COVID, how would you describe your manager’s ability to understand and evaluate your performance during this time? Comments are appreciated. All responses and comments will be confidential.


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  There has been a big focus on communication during the pandemic, so my manager is more in touch with my progress and performance than previously. 0%
  Due to focus on communication, I feel that my manager has maintained his/her ability to understand and evaluate my performance. 96%
  Although best efforts in communication have been made, the ability of my manager to understand and evaluate my performance is not as good while working remotely. 4%
  My manager’s ability to understand and evaluate my performance has noticeably declined while working remotely. 0%

Poll Question: As an employee working remotely during COVID, how would you describe your own personal development during this time? Comments are appreciated. All responses and comments will be confidential.


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  There has been more time and/or opportunity to develop personally during the pandemic. 28%
  There has not been any noticeable difference in time/opportunity to develop personally during the pandemic. 52%
  Time and/or opportunity for personal development has declined somewhat during the pandemic. 14%
  Time and/or opportunity for personal development has declined significantly during the pandemic. 7%