Lift and Shift, or Transform?
Description: In this Peercast, Accenture will share trends and leading practices regarding when and how to pivot new services to a global business services model and the benefits and tradeoffs to user experience, timeline, cost, and risk of transitioning the current state versus a fully transformed end to end service.
Peercast Poll Results
Poll Title: Managing Your Shared Services Transition
Background: There are several approaches to transitioning to Shared Services, each with its own pro/cons. This poll looks the three most common approaches most companies follow in their journey to Shared Services.
Poll Question: What primary approach did your organization follow in setting up your existing Shared Services/Global Business Services?
| Transform-Lift-Shift: Processes are optimized, then migrated to Shared Services | 10% | |
| Lift-Transform-Shift: Processes are optimized as they are migrated to Shared Services | 10% | |
| Lift-Shift-Transform: Processes are migrated to Shared Services, then subsequently optimized | 62% | |
| Combination of the above; no primary approach | 14% | |
| None of the above | 5% |
Poll Question: What primary approach do you plan to follow in the future to grow your Shared Services/Global Business Services?
| Transform-Lift-Shift: Processes are optimized, then migrated to Shared Services | 14% | |
| Lift-Transform-Shift: Processes are optimized as they are migrated to Shared Services | 23% | |
| Lift-Shift-Transform: Processes are migrated to Shared Services, then subsequently optimized | 45% | |
| Combination of the above; no primary approach | 18% | |
| None of the above | 0% |