Poll Title: Internal Company Liaison Working with Third Party Outsourcing Organization

Background: Companies who have outsourced processes to a third party typically have a company employee or perhaps more than one, responsible for the relationship. At our company, we refer to this person as the Client Vendor Partner. We would like to learn, in other companies, where that person is located and what their responsibilities include.

Poll Question: What is the status of having a company resource co-located with your outsourcing vendor?


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  Implemented – a company resource is located at the outsourcer on a full time or near full time basis 10%
  Implemented – a company resource is located at the outsourcer on a part time basis 0%
  Approved, but not yet implemented 0%
  Evaluating, not decided 20%
  Evaluated, decided no 20%
  Not considered 40%
  Tried, but no longer doing this 10%
  Not Applicable 0%

Poll Question: What best describes the key responsibilities for role of Client Vendor Partner (internal resource dedicated to the outsourcing relationship) at your company?


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  Overall Governance 56%
  Governance and Knowledge Management 22%
  Governance, Knowledge Management and Recruitment 11%
  Other (please comment) 11%
  Not Applicable 0%