Poll Title: Use of Robotic Process Automation (RPA) in GBS / Shared Services
Background: We have invested in some RPA technology and are trying to put structures in place to ensure we get the best value for our investment.
Poll Question: What group is primarily responsible to develop Robotic Process Automation solutions to support your business?
|
Internal IT organisation |
6%
|
|
Offshore IT or BPO |
3%
|
|
Other business support functions |
0%
|
|
A specific RPA development team |
59%
|
|
GBS / Shared Service Business staff |
24%
|
|
Other (Please Comment) |
6%
|
|
Not currently utilizing RPA |
3%
|