Poll Title: Cost Recovery Process in Accounts Payable

Background: We are trying to understand how different companies deal with different types of cost recovery items like market funding, rebates etc. Does your company issue a debit memo and post them directly into the supplier account? Or do you request a refund check? Or another approach? In the case of debits posted directly to the supplier account, does that prevent payments from going out? Does it affect your paid on time metric? How about discounts? Any feedback would really be appreciated!

Poll Question: How does your company deal with cost recovery (warranty returns, rebates, market funding, etc.) from suppliers in Accounts Payable?


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  Post a debit memo directly to the supplier account (preventing payments to go out until the debit is consumed) 53%
  Request a refund check 37%
  Other (Please Comment) 11%

Poll Question: In the case of a debit memo being posted directly into the supplier account, how do you deal with the missing discounts that occur because payments are being held until the debit is consumed?


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  Lose the discount (do nothing) 67%
  Issue another debit to recover the discount 0%
  Request a refund check for the missing/lost discounts 8%
  The system does not get affected and the discount is taken even if payment goes out late 17%
  Other (Please Comment) 8%
  Not Applicable 0%