Poll Title: Intelligent Automation - 2018 Status and 2019 Objectives for Shared Services

Background: This poll looks at the current overall status of companies as it relates to the implementation of Intelligent Automation (RPA/AI) in Shared Services and expectations for 2019 in this area.

Poll Question: Which response best describes the current overall status of the use of Intelligent Automation (RPA/AI) technology in Shared Services at your company?


Vote Now
  Technology is fully operational, with dedicated resources and strategy in place 39%
  Technology is being tested/implemented now, with resources and strategy under development 39%
  Actively investigating use of this technology, but no major use of resources yet 18%
  Interested in this technology, but no other progress yet 0%
  Not currently on our radar screen 3%
  Other (Please Comment) 0%

Poll Question: Which response best describes the plans for 2019 for the use of Intelligent Automation (RPA/AI) technology in Shared Services at your company?


Vote Now
  Continue on aggressive implementation path 52%
  Take project to fully operational level 27%
  Begin developing strategy and testing various solutions 18%
  Proceeding with due diligence, but no tangible testing 0%
  No plans to move ahead in this area in 2019 3%
  Other (Please Comment) 0%