Poll Title: RPA & Artificial Intelligence (AI) Implementation Leadership and Resources at Shared Services

Background: The role of the Information Technology (IT) organization can vary significantly among major corporations as it relates to RPA & AI. This poll looks at what that role is at our member companies for Shared Services and the type of implementation resources being utilized in the RPA/AI space.

Poll Question: What is the structure of the overall RPA/AI implementation leadership at your company for Shared Services related processes?


Vote Now
  IT led, with support from functional SMEs (Finance, HR, etc.) 8%
  Function led (Finance, HR, etc.), with support from IT SMEs 40%
  Function led (Finance, HR, etc.), with limited IT involvement 24%
  Primarily External Resources 4%
  Other (Please Comment) 4%
  Not currently involved with RPA/AI 20%

Poll Question: What is the primary type of implementation resources being utilized for RPA/AI at your company for Shared Services related processes?


Vote Now
  All internal resources 4%
  Primarily internal resources 16%
  Mix of internal and external resources 56%
  Primarily External Resources 0%
  Not currently involved with RPA/AI 24%