Poll Title: Use of Robotic Process Automation (RPA) and Artificial Intelligence (AI) in A/R Operations

Background: As advanced technology for the corporate back office, such as Robotic Process Automation and Artificial Intelligence, continues to become more accessible to companies, its impact in the Accounts Receivable area is becoming significant. This poll looks at the current status of utilizing this type of technology in AR at companies today and plans over the next 1-2 years for its use.

Poll Question: What is the current status of utilizing Robotic Process Automation (RPA) and Artificial Intelligence (AI) in the Accounts Receivable area at your company?


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  Implemented - Both RPA and AI 0%
  Implemented - RPA only 13%
  Implemented - AI only 3%
  Approved, not yet implemented 9%
  Currently evaluating 41%
  Evaluated and denied 0%
  Not evaluated 34%
  Tried, implementation not successful 0%

Poll Question: What emphasis do you expect to place on Robotic Process Automation and Artificial Intelligence for AR in the next 1-2 years at your company?


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  Significant emphasis - we want to leverage this technology 38%
  Moderate emphasis - we have some ideas in mind for trying it out or expanding on what we have 31%
  Limited emphasis - we are interested, but probably won’t do too much 25%
  This is not in our plans 6%