Poll Title: Catalog of Services for Changes

Background: In the realm of ERP systems and the associated business processes, are there changes/requests which occur frequently enough at your company that there is a catalog of services from which users can choose? For example: Add EDI services, Create new RTR report, etc.

Poll Question: What is the status of the IT/Business Process organization at your company providing a "Catalog of Services" for frequently-requested changes?

Vote Now

	Implemented	18%
	Approved, in process of implementing	18%
	Evaluating, not yet decided	6%
	Evaluated, decided no	0%
	Not considered	59%
	Tried, not successful	0%

Poll Question: Do the services listed in the catalog have set charge-out amounts associated with them?

Vote Now

	All do	0%
	Some do	22%
	None do	17%
	We don't charge out	6%
	We don't utilize a service catalog	56%