Poll Title: Shared Services Kaizen Blitz Events - Usage and Challenges

Background: A Kaizen Blitz is a rapid improvement workshop designed to generate process improvements within a few days, with a focus on practical, implementable solutions. This poll looks at how extensively Kaizen Blitz Events are being utilized in Shared Services operations and what the biggest challenges are in doing so.

Poll Question: Extent to which Kaizen Blitz Events are currently utilized to improve processes in your company's Shared Services operation?


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  Extensive use within all / most Shared Services process aeas 9%
  Extensive use within some Shared Services process areas 9%
  Moderate use within all / most Shared Services process areas 17%
  Moderate use some within Shared Services process areas 9%
  Limited usage within Shared Services 9%
  Kaizen Blitz Events are currently not utilized within Shared Services 48%

Poll Question: What do you consider to be the biggest challenge to the overall success of Kaizen Blitz Events in your company's Shared Services operation?


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  Lack of support from management / those not attending the event 0%
  Insufficient information to use during the event 15%
  Inadequate training of the event participants 8%
  Difficulty in implementing solutions after event 23%
  Resistance to change by event participants 0%
  Other (Please Comment) 54%
  Not Applicable