Background: We are in the process of designing a high-level performance summary report. Ideally, the report will be a single page that will give an overview of the results of each of our Shared Services operation centers, as well as each process. We are very interested in understanding what others are doing for a summary report, and we are willing to share our progress as well.
High-level summary of our results by operating center and process | 42% | |
Each operating center/region reports using a common template | 27% | |
Each operating center/region reports using their own format | 8% | |
Each process has its own report | 4% | |
Combination of multiple location and process-level reporting | 12% | |
Other (Please comment) | 8% | |
Not Applicable |