{"id":4942,"date":"2022-04-06T22:57:18","date_gmt":"2022-04-06T22:57:18","guid":{"rendered":"https:\/\/www.peeriosity.com\/shared-services\/articles\/?p=4942"},"modified":"2022-08-23T11:21:48","modified_gmt":"2022-08-23T11:21:48","slug":"defining-the-blueprint-for-shared-services-gbs-scope","status":"publish","type":"post","link":"https:\/\/www.peeriosity.com\/shared-services\/articles\/2022\/04\/defining-the-blueprint-for-shared-services-gbs-scope\/","title":{"rendered":"Defining the Blueprint for Shared Services \/ GBS Scope"},"content":{"rendered":"

Introduction<\/strong><\/p>\n

Implementing Shared Services and related organizational models including Integrated Business Services and Global Business Services creates a unique opportunity for companies to redefine work processes and dramatically change how work streams are defined and accomplished. \u00a0By taking activities that were secondary and making their optimization a primary objective, by being part of an organization dedicated to delivering processes<\/a> that can be leveraged broadly across businesses, functions, and departments, companies can create and leverage designs that would otherwise be unachievable.<\/p>\n

While many companies continue to focus Shared Services on traditional functions, most companies are moving beyond traditional functions, with some pushing the envelope for what is possible to include in the blueprint for Shared Services \/ Global Business Services (GBS).<\/a><\/p>\n

iPolling Results Review<\/strong><\/p>\n

Peeriosity\u2019s iPolling was used to provide insight into the blueprint that Peeriosity member companies have for Shared Services \/ GBS, including details for the approach that leading companies take to determining the scope of their Shared Services \/ GBS initiatives.<\/a><\/p>\n

The first poll question asked about overall blueprint design parameters and the extent to which they included pushing towards more progressive and less traditional functions in Shared Services.\u00a0 The largest single response, at 42% of Peeriosity member companies, reports that they are mainly focused on traditional functions, such as Finance, HR, IT, and Procurement.\u00a0 However, the remaining 58% are either beginning to evolve beyond traditional functions (29%) or they already perform many more advanced functions in Shared Services (29%).<\/p>\n

\"iPolling:<\/p>\n

The second poll question asked about the approach that Peeriosity member companies take to determine their blueprint for Shared Services.\u00a0 For 70% expanding their blueprint is being actively pursued, with 35% indicating the approach is to have senior leadership across the organization leverage a standard decision framework to objectively evaluate all functions in the company, and an additional 35% reporting the approach is for Shared Services leadership to suggest new evolving scope opportunities and work with the business to ensure alignment.\u00a0 Finally, 12% indicated they follow a more passive approach with scope<\/a> selected based on requests from the business, and 18% reporting that scope is focused on routine transactional processes.<\/p>\n

\"iPolling:<\/p>\n

Here are some of the comments from Peeriosity members:<\/p>\n