{"id":4649,"date":"2022-01-06T20:29:14","date_gmt":"2022-01-06T20:29:14","guid":{"rendered":"https:\/\/www.peeriosity.com\/shared-services\/articles\/?p=4649"},"modified":"2022-08-23T15:40:56","modified_gmt":"2022-08-23T15:40:56","slug":"key-factors-to-attract-and-retain-talent-in-shared-services-gbs","status":"publish","type":"post","link":"https:\/\/www.peeriosity.com\/shared-services\/articles\/2022\/01\/key-factors-to-attract-and-retain-talent-in-shared-services-gbs\/","title":{"rendered":"Key Factors to Attract and Retain Talent in Shared Services \/ GBS"},"content":{"rendered":"

Introduction<\/strong><\/p>\n

As the global economy recovers, Shared Services \/ Global Business Services organizations are under increasing pressure to both understand and influence the key factors for attracting and retaining talent.\u00a0 At Peeriosity, member companies can easily see the approaches of their peers, with the ability to directly connect with peers facing similar challenges, as a way to guide their hiring<\/a> and retention strategies.<\/p>\n

iPolling Results Review<\/strong><\/p>\n

Two Peeriosity polls were recently conducted to better understand the factors that are the most important to attracting new talent and the factors that are the most important to retaining critical talent in Shared Services \/ GBS.\u00a0 Interestingly, the factors selected as most important are very different depending on whether the person is a candidate to be hired, or the person is an employee where the focus is on retention.<\/p>\n

When looking at the factors considered to be the most important to attract new talent to Shared Services, 40% of Peeriosity member companies selected compensation\/benefits package, with an additional 27% citing company reputation as the most important factor.\u00a0 Flexible work policies were selected as most important by 14% of responding companies, with 9% citing the opportunity to learn and develop professionally with 5% each citing Shared Services culture or initial rapport with Shared Services leaders<\/a>.\u00a0 Here are the details:<\/p>\n

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With regards to factors that are the most important to retain critical talent for Shared Services, the most popular selection was opportunities for learning and development<\/a> at 31%, with 21% citing flexible work policies as the most important factor, and 16% selecting compensation\/benefits package as most important.\u00a0 Shared Services culture<\/a>, and company reputation tied at 11%, with 5% selecting either quality of management and staff, or Shared Services location.<\/p>\n

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Here are some of the comments from members:<\/p>\n