{"id":4333,"date":"2021-01-11T16:10:39","date_gmt":"2021-01-11T16:10:39","guid":{"rendered":"https:\/\/www.peeriosity.com\/shared-services\/articles\/?p=4333"},"modified":"2022-08-23T18:05:01","modified_gmt":"2022-08-23T18:05:01","slug":"shared-services-and-the-importance-of-global-process-documentation","status":"publish","type":"post","link":"https:\/\/www.peeriosity.com\/shared-services\/articles\/2021\/01\/shared-services-and-the-importance-of-global-process-documentation\/","title":{"rendered":"Shared Services and the Importance of Global Process Documentation"},"content":{"rendered":"\r\n

Introduction<\/strong><\/p>\r\n\r\n\r\n\r\n

Simplifying processes to eliminate unnecessary complexity and work steps has the greatest impact when the scope is across a large client base, spanning multiple business units and geographies.\u00a0\u00a0 With common systems and a global organization increasingly the norm, more companies are pushing to complete the puzzle by implementing common work processes that require standardization<\/a>, with local statutory requirements as the only exception.<\/p>\r\n\r\n\r\n\r\n

iPollingTM<\/sup> Results Review<\/strong><\/p>\r\n\r\n\r\n\r\n

Recently, Peeriosity\u2019s iPollingTM<\/sup> was used to better understand the shift to global work processes for members who had global operations.\u00a0 The poll results show that 95% of global companies have documented global processes<\/a>, with 35% having one standardized documented way to perform a process, and with the other 60% having more than one.\u00a0 Only 5% of global companies have minimal or no documented global processes.\u00a0<\/p>\r\n\r\n\r\n\r\n

\"shared<\/figure>\r\n\r\n\r\n\r\n

The follow-up question asked how extensively processes were documented globally, and whether or not the scope included all processes or only key processes.\u00a0 At 43% of the companies, key processes are documented globally and, at 19% of the companies, all work processes have global documentation.\u00a0 For 24% of Peeriosity member companies, global documentation<\/a> is sporadic, with the remaining 14% reporting that they have no global documentation, and instead, they rely on each major site to have their own documentation.<\/p>\r\n\r\n\r\n\r\n

\"description<\/figure>\r\n\r\n\r\n\r\n

Here are several of the comments added by members:<\/p>\r\n\r\n\r\n\r\n