{"id":4267,"date":"2020-05-27T19:07:14","date_gmt":"2020-05-27T19:07:14","guid":{"rendered":"https:\/\/www.peeriosity.com\/shared-services\/articles\/?p=4267"},"modified":"2022-08-24T15:47:09","modified_gmt":"2022-08-24T15:47:09","slug":"implementing-a-global-accounts-payable-portal","status":"publish","type":"post","link":"https:\/\/www.peeriosity.com\/shared-services\/articles\/2020\/05\/implementing-a-global-accounts-payable-portal\/","title":{"rendered":"Implementing a Global Accounts Payable Portal"},"content":{"rendered":"\r\n

Introduction<\/strong><\/p>\r\n\r\n\r\n\r\n

The concept of self-service technology for Shared Service processes has been around for decades, with the greatest penetration for Employee Services applications for the creation, updating, and distribution of employee-related information, with other efforts related to call center support<\/a>, including supporting vendors for basic requests to answer the question regarding payment status and payment timing becoming increasingly popular.\u00a0 As the availability of purchased portal solutions has become more popular, solutions for Accounts Payable have also advanced to include designs that can support global operations with functionality that includes invoice submission capabilities, in addition to accessing basis payment status information.\u00a0<\/p>\r\n\r\n\r\n\r\n

Company Experience<\/strong><\/p>\r\n\r\n\r\n\r\n

A recent PeercastTM<\/sup> in our Accounts Payable (P2P) research area<\/a> featured a global company with over $10B in annual revenue discussing their approach to establishing a global Accounts Payable portal.\u00a0 The company implemented a purchased portal solution from Taulia, with a first go-live in early 2017 and with a steady expansion of functionality and regions served over the next 3-years.\u00a0 The company already had a successful EDI program in place for many of the manufacturing-related invoices and used Taulia to reduce the impact of the remaining volume of ten thousand paper invoices per week that required manual entry.\u00a0 The project was successful in eliminating over 60% of these paper invoices.\u00a0<\/p>\r\n\r\n\r\n\r\n

While the company had the resources to build a custom proprietary portal, a decision was made to purchase a solution for a number of reasons, including a simpler path for changes and upgrades, and the ability to leverage the adoption of a purchased solution with a large installed base instead of requiring suppliers to learn something unique and custom.\u00a0<\/p>\r\n\r\n\r\n\r\n

iPollingTM<\/sup> Results Review<\/strong><\/p>\r\n\r\n\r\n\r\n

Peeriosity\u2019s iPollingTM<\/sup> was used to provide insights into how Peeriosity member companies were approaching this issue.\u00a0 The first question asked about the geographic scope of an Accounts Payable portal for member companies that have been implemented.\u00a0 Implementing globally was the approach taken by 30% of companies, with an additional 50% selecting either multi-region, regional, or multi-country implementations.\u00a0 The balance of 20% has been implemented on a single-country basis.\u00a0 Here are the details:<\/p>\r\n\r\n\r\n\r\n

\"geographic<\/figure>\r\n\r\n\r\n\r\n

The second polling question asked about the major challenges impacting the expansion of geographic scope for their Accounts Payable portal.\u00a0 29% indicated issues with standardization of processes<\/a>, and another 29% said the greatest challenge had to do with vendor willingness to use the portal.\u00a0 42% indicated the greatest challenge was that expanding the scope of the Accounts Payable portal hasn\u2019t been a priority.\u00a0<\/p>\r\n\r\n\r\n\r\n

\"major<\/figure>\r\n\r\n\r\n\r\n

A few of the comments from members include:<\/p>\r\n\r\n\r\n\r\n