{"id":3508,"date":"2018-05-11T17:53:21","date_gmt":"2018-05-11T17:53:21","guid":{"rendered":"https:\/\/www.peeriosity.com\/shared-services\/articles\/?p=3508"},"modified":"2022-09-06T09:51:19","modified_gmt":"2022-09-06T09:51:19","slug":"creating-an-employee-experience-focus-in-a-shared-services-environment","status":"publish","type":"post","link":"https:\/\/www.peeriosity.com\/shared-services\/articles\/2018\/05\/creating-an-employee-experience-focus-in-a-shared-services-environment\/","title":{"rendered":"Creating an Employee Experience Focus in a Shared Services Environment"},"content":{"rendered":"

Introduction<\/strong><\/span><\/p>\n

As companies continue to mature in their approach to Shared Services in such important ways as geographic design<\/a>, integrated services<\/a>, and advanced technology<\/a>, it is critical to ensure the staff finds their work fulfilling and that the workplace is one in which they look forward to participating in each day as the team works toward achieving common objectives. \u00a0\u00a0How to best approach that can be a challenge to determine, with a variety of tactics and strategies available that can be effective, depending on the overall culture of the company.<\/span><\/p>\n

Company Experience<\/strong><\/span><\/p>\n

During a recent Peeriosity PeercastTM<\/sup> a global company with over $25 billion in revenue and more than 50,000 employees, shared their recent ongoing efforts to create an enhanced employee experience in Shared Services that is both holistic and fun. \u00a0\u00a0The focus of this particular PeercastTM <\/sup>was on their European Employee Services organization, which supports more than 25,000 employees in 17 countries.<\/span><\/p>\n

While traveling on business recently one of the leaders of Employee Services discovered a book by Jacob Morgan called \u201cThe Employee Experience Advantage\u201d.\u00a0 She was so impressed with it that she immediately had some other HRSS leaders get a copy and read it as soon as they possibly could. \u00a0\u00a0\u00a0Some of the key tenets of this book include:<\/span><\/p>\n