{"id":1751,"date":"2014-07-28T21:00:49","date_gmt":"2014-07-28T21:00:49","guid":{"rendered":"https:\/\/www.peeriosity.com\/shared-services\/articles\/?p=1751"},"modified":"2022-05-12T07:26:40","modified_gmt":"2022-05-12T07:26:40","slug":"reviewing-job-descriptions-and-setting-compensation-in-shared-services","status":"publish","type":"post","link":"https:\/\/www.peeriosity.com\/shared-services\/articles\/2014\/07\/reviewing-job-descriptions-and-setting-compensation-in-shared-services\/","title":{"rendered":"Reviewing Job Descriptions and Setting Compensation in Shared Services"},"content":{"rendered":"

As implementations of Shared Services transition from traditional work activities (albeit on a larger scale) to the new roles and responsibilities required to deliver redesigned processes (that often cut across geographies and functional boundaries), it becomes increasingly difficult to define job positions and set compensation structures.\u00a0 Having accurate position descriptions and being able to define core competencies by role is critical<\/a> to being able to successfully motivate and reward Shared Services employees.<\/span><\/p>\n

Several recent iPollingTM<\/sup> questions asked Peeriosity members to comment on the methods used to determine compensation levels<\/a> for Shared Services positions that have multiple roles and skills required across diverse activities and, in some cases, diverse functions.\u00a0\u00a0 The results suggest that for 64% of the companies the predominant approach is to work with Human Resources to obtain comparable market data, with only 22% responding that they primarily look for the best equivalent position data within the existing company compensation structure.<\/span><\/p>\n

Here are the details:<\/span><\/p>\n

\"ipolling<\/p>\n

Of course, working with Human Resources to obtain comparable market data isn\u2019t always easy, given that position descriptions are often hard to match up with the position descriptions of other companies.\u00a0\u00a0 Based on the results of another iPollingTM<\/sup> question, the good news is that many companies are paying close attention to the need for clearly documenting position descriptions for various roles in Shared Services, including defining core competencies<\/a> for each role.\u00a0 In fact, 75% of member companies report having either Good or Excellent position descriptions for key roles.<\/span><\/p>\n

\"pie<\/p>\n

A follow-up question asked members to comment on the frequency and triggering event for changes to position descriptions and skill requirements.\u00a0\u00a0 For 65% of the responding companies, updates take place on an ad hoc basis as position requirements change, with 14% conducting a review as positions open up or as job turnover occurs, with 22% either reviewing annually or utilizing another method.\u00a0<\/span><\/p>\n

Because accurate job descriptions and compensation structures are important for developing and sustaining a high-performing workforce, it is critical that a formal update process takes place.\u00a0 Doing so will ensure alignment between the realities of work responsibilities and the reward and recognition methods in place to value and recognize the evolving work responsibilities.<\/span> \"\"<\/p>\n

Here are some of the additional comments from responding companies:<\/span><\/p>\n