Poll Title: Billing Customers via a Vendor Portal
Background: We are interested to learn how other companies handle requests from their customers to bill them through a vendor portal.
Poll Question: What best describes how your company handles customer requests to bill them through a vendor portal?
| Other electronic means are used, such as EDI, for billing customers | 23% | |
| These requests are generally complied with and the billings are manually entered | 8% | |
| These requests are generally complied with utilizing a semi-automated process | 15% | |
| These requests are generally complied with utilizing an automated process | 8% | |
| We generally do not comply with these requests unless they are mandated | 46% | |
| Other (please comment) | 0% | |
| Not Applicable |
Poll Question: What is the number of requests you have received from customers asking to be billed via a vendor portal and its impact on the billing workload at your company?
| Significant number of requests, significant impact on workload | 0% | |
| Significant number of requests, moderate impact on workload | 0% | |
| Significant number of requests, limited impact on workload | 0% | |
| Moderate number of requests, significant impact on workload | 0% | |
| Moderate number of requests, moderate impact on workload | 21% | |
| Moderate number of requests, limited impact on workload | 14% | |
| Limited number of requests, significant impact on workload | 7% | |
| Limited number of requests, moderate impact on workload | 21% | |
| Limited number of requests, limited impact on workload | 36% | |
| Not Applicable |